East Yorkshire Decking
East Yorkshire Decking respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use and protect your information when you contact us, use our website or purchase our products and services.
1. Information We Collect
We may collect personal information when you contact us or request our services. This may include:
- Your name
- Address
- Telephone number
- Email address
- Information about your caravan, property or project
- Details relating to quotations, bookings and purchases
- Any other information you choose to provide when contacting us
We may also collect basic technical information when you visit our website, such as your IP address, browser type, device information and how you interact with our website.
2. How We Use Your Information
We use your personal information where necessary to provide and manage our services.
This may include:
- Responding to enquiries
- Providing quotations
- Arranging site visits
- Booking and managing installations
- Providing decking, paving, fencing and other services
- Arranging static caravan siting and levelling
- Processing purchases of new or used caravans
- Contacting you regarding your project
- Processing payments and invoices
- Providing aftercare and customer support
- Improving our website and services
- Complying with our legal and regulatory obligations
We will only use your information where we have a lawful basis to do so under applicable data protection legislation.
3. Contacting You
If you contact East Yorkshire Decking by telephone, email, contact form or another method, we may retain your details to respond to your enquiry and, where appropriate, provide our services.
We will not use your personal information for unrelated marketing purposes without an appropriate lawful basis or your consent where consent is required.
4. Marketing
From time to time, we may wish to contact existing customers about our services, offers or updates.
Where marketing consent is required, we will obtain this before sending marketing communications.
You can ask us to stop sending marketing communications at any time by contacting us directly.
5. Website Cookies
Our website may use cookies and similar technologies to help it function correctly, understand how visitors use the website and improve the user experience.
Cookies are small text files stored on your device when you visit a website.
Depending on the cookies used on our website, you may be able to manage or disable certain cookies through your browser or our cookie consent tool.
6. Third-Party Services
We may use trusted third-party providers to help operate our business and website. These may include providers of:
- Website hosting
- Website analytics
- Email services
- Payment processing
- Customer communication
- Online booking or enquiry services
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.
Third-party providers may have their own privacy policies, which we recommend reviewing where applicable.
7. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We will only keep personal information for as long as reasonably necessary for the purposes for which it was collected.
Some information may need to be retained for longer where required for accounting, legal, tax, warranty or other legitimate business purposes.
When information is no longer required, we will take reasonable steps to securely delete or dispose of it.
9. Sharing Your Information
We do not sell or rent your personal information.
We may share information where necessary with trusted suppliers, contractors, professional advisers, payment providers or other service providers involved in delivering our services.
We may also disclose information where required by law or where necessary to protect our legal rights or prevent fraud or other unlawful activity.
10. Your Data Protection Rights
Under UK data protection law, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Request restriction of processing in certain circumstances
- Object to certain types of processing
- Request the transfer of your information where applicable
- Withdraw consent where we rely on consent to process your information
If you would like to exercise any of these rights, please contact East Yorkshire Decking.
11. Children’s Privacy
Our website and services are not specifically directed towards children.
We do not knowingly collect personal information from children unless it is provided with appropriate parental or guardian involvement.
12. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of external websites. We recommend checking the privacy policy of any third-party website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
Any updated version will be published on this page with the revised date.
14. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact:
East Yorkshire Decking
Serving holiday parks, static caravan owners and private customers across East Yorkshire.
Email: eastyorkshiredevelopments@mail.com
Telephone: 07842310216
Address: Rolston Road, Hornsea, HU181XQ
ICO
If you believe your personal information has been handled incorrectly and you are unable to resolve your concerns with us, you have the right to contact the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.
Policy last updated: September 2026